Wrae Hill

We know surprisingly little about something we do all the time. Like takeoffs and landings in aviation, Handover in healthcare is a time of great risk, this is where success and failure are often determined. Until recently, handover communication was not explicitly taught to healthcare providers ...we are changing that rapidly. By studying work as done (vs. work as imagined) we have designed a simple method which honours the complexity of care and resilience of clinicians, yet simplifies that which can be simplified. Join Wrae to learn about how we are applying resilience engineering principles to healthcare handovers.

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